Department: Front Office
Venue: La Santa Rosa
This role is designed for a friendly and service-oriented individual who creates memorable first and last impressions for guests. As a Front Office Daily Worker at La Santa Rosa, you will support check-in and check-out processes, assist with guest inquiries, and provide attentive service to ensure a seamless arrival and departure experience in a luxury hospitality environment.
Requirements:
- Prior experience in front office, guest service, or hospitality roles is preferred but not required
- Experience in luxury hospitality, villas, resorts, or hotels is an advantage
- Friendly, well-groomed, and professional demeanor
- Good communication skills, both written and verbal
- Basic familiarity with front office systems, reservations, or guest service procedures is a plus
- Ability to assist with guest inquiries, requests, and concerns in a calm and helpful manner
- Strong attention to detail in handling guest information and documentation
- Good command of English; additional languages are an advantage
- Positive attitude with a genuine passion for hospitality and guest service
- Able to work in a fast-paced environment with flexible schedules
- Willing to work on a daily/shift basis, including evenings, weekends, and holidays when required
