Guest Relations Manager (Expatriate)

Summary :
The purpose of this proposal is to outline the creation of a Guest Relations Manager (GRM) position at one of LYD’s busiest venue located in Seminyak. This role is essential for improving our VIP guest experience, managing table sales, and increasing revenue through targeted upselling. Below is a detailed job description and key responsibilities for the position.

Qualifications and Skills:

• Experience in guest relations, sales, or hospitality, particularly with a focus on high-end clientele.

• Strong interpersonal skills, with the ability to connect with guests and manage high-stakes interactions.

• Sales-oriented, with proven ability to upsell and manage dynamic pricing strategies.

• Ability to manage multiple tasks simultaneously and remain organized in a fast-paced environment.

• Fluent in English; knowledge of other languages is a plus.

• Foreign candidates are preferred to bring a new energy and understanding to the role.