Floor Supervisor

Position Purpose
Floor Supervisor understand all aspects of running business, including customer service skills, financial management skills, inventory management skills, and customer relations skills. For things to run smoothly, they need the ability to build good relationships. This helps them liaise with all departments and ensure the front and center is coordinating and collaborating well event during busy times. A floor supervisor may be at the top of the chain of command or they may report to and represent the floor manager.

Requirements :
• Proven experience as a Floor Supervisor or in a similar supervisory role within the hospitality industry.
• Excellent leadership and interpersonal skills.
• Strong problem-solving abilities and decision-making skills.
• Exceptional customer service orientation.
• Organizational skills with the ability to multitask effectively.
• Proficiency in using POS systems and other relevant technology.
• Knowledge of health and safety regulations in a restaurant environment.
• Flexibility to work varying shifts, including weekends and holidays.
• Bachelor’s degree in Hospitality Management or related field is a plus.
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